Websoft Systems provides learning management based products, services and solutions that help customers increase revenues, decrease expenses and reduce operational cycle time. We provide an integrated suite of learning management and learning content management applications that help customers deliver, manage and measure learning to solve specific business problems. The Customer Engagement/Project Manager responsibilities will be focused on the delivery and implementation of Websoft Systems’ suite of products. This position will direct the development and implementation of enterprise wide productivity solutions for our customers.

Tasks Performed: Manage and build client relationships with key decision makers during and after implementation processes. Oversee installation of and client acceptance of Websoft’s products; monitor projects from initiation through delivery. Provide day-to-day activities between client and company personnel. Ensure customer satisfaction of information technology solutions by managing details for overall project schedules and deliverables; manage clients’ expectations. Develop effective and comprehensive communication strategies. Regularly work with sales, systems engineering, and product development to devise superior product delivery; mobilize the right resources on time on budget. Ensure client remains referenceable. Plans and directs service schedule and budget. Provide management status reports on client projects and issues

Essential Functions: Ability to lead technical projects from start to finish with minimal technical support. Lead requirement-gathering sessions and write both functional and technical specifications to be used directly by developers. Develop detailed project plans. Coordinate and facilitate training. Five plus years experience with the following: Excellent project management skills. Excellent client interface skills. Proven cross-functional team success. Ability to deliver on-schedule and within budget constraints. Knowledge of elearning systems and tools. Understanding of web based software applications and web browser technologies. Set weekly status agenda and facilitate status meetings, Coordinate creation of weekly status report for distribution to management, Monitor scope changes & address any resulting resource needs. Manage any issues and ensures speedy resolution, Identify and mitigate project risks. Knowledge of HTML, ASP, ASP.NET, Graphic user interfaces, CSS (Style sheets) and MS SQL a major plus.

Minimum Requirements:

Bachelor’s in technical or business field or equivalent amount of experience and education; Master’s preferred. PMP certification a plus.
Minimum 2 years expereince in elearning or learning management industry

Methodology/Tools Management:
Experience with requirement gathering, design and specification, web based application testing and validation.

Ability to handle a number of simultaneous projects, demonstrate a sense of urgency and ownership to drive projects to completion, and be successful in a collaborative environment.

Experience working on Enterprise Application Implementations, including packaged and custom development. Ability to function effectively in a fast paced environment and manage multiple projects simultaneously.

Please e-mail resumes for positions within the US.